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Why Small Businesses are Smart to Outsource Their IT Services

For many small businesses, IT can feel like a daunting and ever-growing challenge. Keeping systems up-to-date, securing sensitive data, and troubleshooting technical issues can take away valuable time and resources from core business activities. This is where outsourcing IT services comes in, offering a strategic solution for small businesses to thrive in the digital age.

Here are just a few reasons why your small business might want to consider outsourcing its IT needs:

1. Access to Expertise and Specialization: In-house IT staff can be expensive, especially for small businesses needing diverse skill sets. Outsourcing provides access to a team of specialized IT professionals with deep knowledge in cybersecurity, network management, cloud solutions, and more. This ensures your business has the expertise needed without breaking the bank.

2. Scalability and Flexibility: Unlike hiring full-time staff, outsourcing allows you to easily scale your IT support up or down based on your business needs. This flexibility is crucial for small businesses experiencing growth or seasonal fluctuations.

3. Enhanced Security: Cyber threats are constantly evolving, and staying ahead requires ongoing vigilance and expertise. Outsourcing partners stay updated on the latest threats and implement robust security measures to protect your data and systems.

4. Focus on Core Competencies: Let’s face it, you didn’t start your business to become an IT expert. Outsourcing frees up your valuable time and resources to focus on what you do best – running and growing your core business activities.

5. Access to Advanced Technology: Leading IT providers have access to cutting-edge technology and resources that may be out of reach for small businesses. This allows you to leverage the latest tools and solutions to streamline operations, gain a competitive edge, and improve customer experience.

6. Increased Efficiency and Productivity: Outsourcing IT tasks improve internal efficiency by reducing downtime, resolving issues quickly, and ensuring smooth IT operations. This allows your employees to focus on their core tasks, ultimately boosting overall productivity.

7. Proactive Maintenance: Reputable IT outsourcing providers offer proactive maintenance services, identifying and addressing potential issues before they become major problems. This minimizes downtime and costly disruptions, ensuring your business operates smoothly and efficiently.

Making the Decision:

Outsourcing IT is not a one-size-fits-all solution. Carefully assess your business needs, budget, and technical expertise before making a decision. Research potential providers, understand their service offerings, and ensure they align with your specific requirements and security standards.

By carefully considering the benefits of outsourcing IT, small businesses can gain a strategic advantage, improve efficiency, and focus on what they do best – growing their business. Remember, a reliable IT partner can be a valuable asset in today’s competitive landscape.

Do you have any questions or concerns about outsourcing your IT services? Feel free to contact us today. 

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Replace a Power Supply in a Desktop PC

Replacing a power supply in a desktop PC is a relatively simple process that can be done by most individuals with a basic understanding of computer components. However, it is important to note that working with electrical components can be dangerous, so it is important to take proper safety precautions such as unplugging the power cable and wearing an anti-static wrist strap to avoid damaging the components.

The first step in replacing a power supply is to determine the type of power supply that is required for your specific PC. This information can usually be found in the PC’s documentation or by looking at the current power supply. The most common types of power supplies include ATX and SFX.

Once you have determined the type of power supply needed, you can proceed with the replacement process. Begin by turning off the PC and unplugging it from the power outlet. Next, remove the side panel from the PC case to expose the internal components.

Locate the power supply, which is typically located at the top or bottom of the case. The power supply is typically held in place by screws, so remove these screws to release the power supply from the case. Carefully remove the power supply from the case and disconnect any cables that are connected to it.

Next, install the new power supply into the case, connecting any cables that were disconnected earlier. Make sure that the power supply is securely fastened to the case with the screws. Finally, replace the side panel on the case and plug the PC back into the power outlet.

It is important to ensure that the power supply has the correct voltage, amperage and connectors that match the motherboard and other components. Some high-end PCs may have a specific type of power supply that can be compatible with the PC, so make sure to check the PC’s documentation before purchasing a new power supply.

Once the new power supply is installed, turn on the PC and check for any errors or problems. If the PC is functioning normally, the power supply replacement was successful.

In conclusion, replacing a power supply in a desktop PC is a simple process that can be done by most individuals with a basic understanding of computer components. However, it is important to take proper safety precautions and to ensure that the power supply is compatible with the PC before beginning the replacement process. By following these steps, you can easily replace a power supply and keep your desktop PC running smoothly.


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Paying for Computer Repair

Paying for computer repair can be a difficult decision, especially if you are on a tight budget. However, in most cases, it is worth the investment to have a professional fix your computer. Here are a few reasons why:

  1. Expertise: Professional computer technicians have the knowledge and experience to diagnose and fix a wide range of computer problems. They are able to quickly identify the root cause of the issue and provide a solution that will get your computer running smoothly again.

  2. Time-saving: Attempting to fix a computer problem on your own can be time-consuming and frustrating. A professional technician can get the job done quickly and efficiently, saving you time and stress.

  3. Preventing further damage: If you try to fix a computer problem without the proper knowledge or tools, you may inadvertently cause more damage to the computer. A professional technician will know how to properly diagnose and repair the issue without causing further harm.

  4. Cost-effective: While paying for computer repair may seem expensive in the short-term, it can save you money in the long-run. A professional technician will be able to fix the problem correctly the first time, preventing the need for additional repairs in the future.

  5. Warranty: Many computer repair shops offer a warranty on their work, which means that if the problem reoccurs within a certain period of time, they will fix it again at no additional cost.

  6. Data Recovery: If you have important files or data on your computer that you can’t afford to lose, a professional technician will have the tools and expertise to recover the data for you.

  7. Upgrades: A professional technician can also advise you on any upgrades that may improve the performance of your computer, such as a larger hard drive or more memory.

In conclusion, paying for computer repair can be a wise investment. Not only will it save you time and stress, but it will also ensure that your computer is fixed correctly the first time, preventing the need for additional repairs in the future. Additionally, professional technicians can also offer valuable advice on upgrades and data recovery that can improve the overall performance of your computer. It is important to remember that, in the long run, it is always better to invest in professional computer repair services rather than attempting to fix the problem on your own, which can often result in further damage.

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Should I buy a Mac or a PC? 2023 Edition

When it comes to purchasing a new computer, one of the biggest decisions you’ll have to make is whether to buy a Mac or a PC. Both have their own set of pros and cons, and ultimately, the choice will come down to your personal preferences and needs.

Let’s start with Macs. These computers, which are made by Apple, are known for their sleek and stylish design, as well as their user-friendly interface. Macs also come with a number of exclusive software programs, such as iMovie and GarageBand, which are popular among creative professionals. Additionally, Macs are generally considered to be more secure than PCs, as they are less susceptible to malware and other types of viruses.

On the other hand, PCs (which stands for “personal computer”) are made by a variety of different manufacturers, including Dell, HP, and Lenovo. One of the biggest advantages of PCs is their wide range of options in terms of hardware and software. There are many operating systems to choose from, such as Windows and Linux. These operating systems have a huge eco-system of software application and games, that are not available on MacOS.

Another advantage of PCs is their cost. In general, PCs tend to be less expensive than Macs, especially when you consider that you can often find a high-quality PC for a fraction of the cost of a comparable Mac.

When it comes to performance, Macs and PCs are generally considered to be on par with one another. Both types of computers can handle similar tasks, such as web browsing, video streaming, and document editing, with ease. However, some users may find that Macs are more reliable and less prone to crashes and other issues.

One of the biggest factors to consider when deciding between a Mac and a PC is the type of software that you’ll be using. If you’re a creative professional, such as a graphic designer or video editor, you may want to opt for a Mac, as many of the industry-standard programs are only available for Macs. However, if you’re a gamer or a developer, you may want to opt for a PC, as the majority of games and development software are available for Windows operating system.

Another factor to consider is the compatibility with your other devices. If you already own an iPhone or iPad, it might be more convenient to have a Mac, as they can easily sync data and files between devices. On the other hand, if you own a Windows phone or android phone, a PC might be the better choice.

In conclusion, whether you should buy a Mac or a PC ultimately comes down to your personal needs and preferences. Macs are known for their sleek design, user-friendly interface, and exclusive software, but can be more expensive and less versatile than PCs. PCs, on the other hand, are generally less expensive, offer more options in terms of hardware and software, but can be less reliable and less secure than Macs. Ultimately, it’s important to research both options and consider your specific needs before making a decision.

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Continous Maintenance Program

Our remote continuous maintenance service offers complete peace of mind to both residential and commercial customers. Leave the continuous routine computer maintenance to us. With this service, we’ll have the ability to securely and remotely resolve issues that we identify. We monitor the computer continuously for threats, vulnerabilities, software patches, installation of unwanted applications, and backup completions. With our auditing and inventory configurations, we can track hardware and software detail no matter where the system is located throughout the world. We also provide insight into your CPU, disk, memory, bandwidth, and bottlenecks. In addition, we can also offer a complete antivirus and anti-malware solution that is the corporate grade for additional protection. Let us reliably patch your system with the latest tested Microsoft patches as well as other third-party applications updates. Think of it like home security but for your computer and network.


  • 24x7x365 Continuous Maintenance
  • 30+ Points of Management
  • Operating System Updates
  • Hardware Driver Updates
  • Maintain Restore Points
  • System Optimizations
  • Security Monitoring
  • Software Updates
  • Audit & Inventory



  • Commercial Grade Solution
  • VB100 Certified Protection
  • Ransomware Protection
  • Antivirus Protection
  • Email Protection



  • Unlimited Storage Space
  • 256bit Cloud Backups
  • Continuous Protection
  • Limitless Bandwidth
  • Retention Periods
  • Unlimited Space
  • No File Size Limits
  • Ransomware Recovery



  • Unlimited Storage Space
  • 256bit Cloud Backups
  • Continuous Protection
  • Limitless Bandwidth
  • Retention Periods
  • Unlimited Space
  • No File Size Limits
  • Ransomware Recovery



PEACE OF MIND: We constantly monitor your computer’s health, so you don’t have to.

IMPROVED PERFORMANCE: Say goodbye to slowdowns and crashes. We keep your system optimized for peak performance.

ENHANCED SECURITY: Stay protected from viruses, malware, and ransomware with automatic updates and proactive monitoring.

CONVENIENCE: No more dropping off your computer or waiting on hold. We handle everything remotely.

CLEARED DESCRIPTION OF SERVICE: Our lightweight agent runs silently in the background, checking for issues and reporting back to our team. We proactively resolve problems before they become major headaches. We update software, optimize settings, and install security patches automatically. Experience the difference of worry-free computing.

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Should You Buy a Mac or a PC?

Mac or PC

Should You Buy a Mac or a PC?

It seems the debate about buying a Mac or a PC computer has been around since the beginning of the computing age, and there still appears to be no resolution in sight. These days however, the lines are blurring between the two operating systems, with the availability of cloud storage and cloud computing at the back end of both systems, and many of the same apps available to both.

Mac or PC
In truth, both machine types have always been very capable of accomplishing computing tasks, but have simply gone about it in different ways. There are still some reasons why you might want to purchase an Apple machine or a PC running the Windows operating system, depending on your personal preferences.

Here are some of the differences which might appeal to you personally, and sway you toward one computer versus the other.

Screen considerations

If you’re a big fan of touchscreen capability, you might want to lean toward a PC with the newest Windows operating system, because Apple has yet to incorporate touchscreen into its own technology portfolio. Users who prefer navigating with a swipe of their finger rather than using some kind of mouse are likelier to find a computer which appeals to them in the Windows arena rather than in Apple. On the other hand, Retina Display, which reduces glare and makes the screen easier to view for longer periods of time, is more apt to be found on Apple machines, and is not in widespread use on PC’s.


This is one major difference that is likely to remain intact for quite some time, since it has to do with the respective manufacturers. Mac computers are only available for purchase through Apple, whereas PC’s running Windows are available from a whole slew of different manufacturers. The practical impact of this is that Apple computers tend to be priced similarly no matter who you buy them from – but PC’s are available with a broad range of pricing, depending on what kinds of features are included on specific machines, and which manufacturer produced the machine.
It also means that when you need repairs, most take your Mac to an Apple computer repair service, whereas PC’s can be fixed by most repair companies, no matter who made the machine. As for us, we can work on both.


In terms of memory and hard drive storage, most PC’s have a slight edge over Macs. Whereas PC’s tend to have between 2 and 8+ GB of RAM, standard Mac machines generally come equipped with between 1 and 4 GB+ of RAM. The same difference holds true for hard drive space, with PC’s routinely providing more space than Macs.


Question to Ask Yourself before you buy

No days, buying either is much like buying a Ford or a Chevy. Which one do you like the most? Here are some questions that may help you identify what direction to go.

  1. Where is all my data now? Do you have data in the cloud such as movies, music, pictures, documents, etc? If it sits will Google you might just want to stick with a PC. If it sits with Apple you may want to move to Mac for better integration.
  2. What is my budget? If a new Mac is in the budget then great. Keep in mind for the same amount you spend on 1 Apple you might be able to get two very decent PC’s. PC parts are generally much cheaper to replace or repair.
  3. What do I use my computer for? If you use your computer for cruising the internet only, save the money and get a PC. If you require video, photo, and music editing, Mac has the edge. Game much? go with PC’s

At the end of the day this is your choice. Don’t let anyone settle you either way. We have customers that have switched to Mac’s and hate them. We have customers that switched to PC’s and hate them. Use your best judgement. Spend the right amount of money for you and give it some time to learn. Where most go wrong is comparing a $2000 Mac to a $500 PC. Be sure to compare equivalent prices when comparing Apples to PC. Our bet is you’ll get more bang for your buck with PC than a Mac, But which operating system to you like most?



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Slow Browsing? Faulty Internet or Computer?


Slow Browsing? Faulty Internet or Computer?

You’re all set for a fun session of surfing the internet, your mind is racing ahead with all the possibilities you want to explore and the results you are expecting to be pleased by – but for some reason, pages are loading slowly, images fill in at a snail’s pace, and navigation is so slow you could walk to the next site faster. What gives? What’s responsible for this agonizingly poor performance, that’s turning your pleasurable browsing time into a frustrating session of hair-pulling? You can of course, call your expert PC repair company, but you may want to check for some of these possibilities first.Slow Computers

Excessive number of add-ons

It’s fairly common for computer users to download too many add-ons, or even some that are somewhat malicious, over the course of their computer’s life, and many times these interfere with efficient browser functionality. It’s also entirely possible that you have downloaded a browser extension at some point which is itself a source of poor performance because it downloads ads and displays pop-ups whenever you open your browser. You can cure this yourself by searching for your browser’s extension manager and disabling the ones you don’t need.

Your computer has a virus or malware

Everyone knows that the Internet is is like a minefield loaded with viruses, malware, and spyware, and no matter how careful you are about the sites you visit, you have the potential to involuntarily download one of them every time you fire up your machine. Any of these malicious objects can slow your computer’s performance, because they’re running scans in the background which suck up machine cycles and resources. Luckily, there are a number of really good anti-virus, anti-malware programs which can protect your computer from most of the nasty stuff out there.

Too many programs running

While your computer is built to multi-task efficiently, it will inevitably slow down when you have a huge number of windows open with resources allocated to each of them. A big part of your computer’s capability for running multiple processes concurrently depends on how much random-access memory (RAM) it came with. RAM facilitates the processing of several programs at once. When the demands of all these programs exceed your RAM and your processing power, you’ll quickly begin to notice a slowdown. The obvious solution here is to just shut down some of the windows you’re using, to free up valuable resources. 

Your hard drive is nearly full

When you get to the point where your computer’s hard drive has reached about 90% of capacity, all processing will slow down to a virtual crawl. Full hard drives even prevent your machine from booting up properly. Periodically check how much storage is being used on your hard drive to make sure it never gets anywhere near this threshold. These days all kinds of files and other storage hogs can be moved to the cloud. Pull up your file manager and review applications and files which are taking up an enormous amount of space but not needed. After doing this, run CCleaner to empty out additional trash files. It may be time to replace the old hard drive with a new solid state drive.


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2016 & 2017 Angie’s List Award Winner

2016 & 2017 Angie’s List Award Winner
Computer Repair Award 20172016 Angie's List Award Winner

iNFLUX PC, LLC Earns Esteemed Angie’s List Super Service Award, 2 years running. The Award reflects company’s consistently high level of customer service

iNFLUX PC, LLC has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016 and 2017.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Technology Services companies in Phoenix Valley, Arizona were able to do it.”

Angie’s List Super Service Award 2016 & 2017 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

“We are honored and excited to accept this award! We pride ourselves on maintaining 100% customer satisfaction.” said Brad, the company owner.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high-quality service professionals,” Hicks said. “And that’s good for everyone.”


Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Check out our other 2016 award from

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Tips on Knowing When to Buy a New Computer

When to buy a new computer

Tips on Knowing When to Buy a new Computer

Knowing when to buy a new computer can be tricky unless a catastrophic event like a hard disk crash, someone steals your laptop, or a piano falls on your CPU, forces you into action. Since most people don’t really know when it’s time to replace their computer, they tend to accept its operating quirks and work around them far longer than they really should.

When to buy a new computer

Of course, if you know a really good computer repair service, the technicians will tell you what the true condition of your machine is, but it will still help for you to observe behaviors which seem to be unusual or abnormal about your computer’s operation. Here are some warning signs that can help alert you to the fact it may be time to replace your old system. If you observe just one of these indicators, that may not be decisive on its own, but when you see several of these warning signs, it’s a pretty good bet that your computer is trying to tell you it’s ready for retirement.

New operating system won’t install

Years ago, most people used to stick with the operating system that was installed on the computer when they bought it, since new versions were only released every three or four years. Both Apple and Microsoft are now moving to the point where they release an operating system update on a near-annual basis, which is made available as a free download. When you can’t install the newest update on your machine, it’s a bad sign; however, sometimes there a workarounds.

Can’t run new apps and games

The requirements for new applications and video games are becoming greater all the time, and when you reach the point where you can’t run a lot of these on your machine, it’s time for some kind of upgrade.

Slow performance

This is probably most noticeable during boot-up time and when you have several tabs open at the same time. Granted, a good system cleaning may be all you need, but eventually even cleaning won’t help. Sometimes a Solid State Drive (SSD) or a memory upgrade can fix the slowness.

Running out of space and memory

Check on your available storage. How much hard drive space do you need? Do you have enough? Every once in a while, open file explorer and check it out. Also open task manager to see how much CPU and RAM is used up. If CPU usage is at 80% or greater, that could be a good sign that your computer’s hardware is close to being maxed out.

Can’t connect newer devices

This is one of the most tell-tale signs that your computer is aging. All new gadgets you want to try out simply don’t work when you try to connect them to your machine. For instance, when you try to hook up a brand-new 4K monitor to your system, and it looks like you need a new pair of glasses, that’s your computer shouting out ‘incompatibility’. It’s time to buy a new computer.



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Take Good Care of Your Computer

Take Good Care of Your Computer

Take Good Care of Your ComputerTaking good care of your computer directly affects its performance and its shelf life. It’s a good idea to make yourself aware of what affects the performance of your machine and what causes degradation. Cost of computers are down an awful lot but a computer purchase still represents a significant investment.

That means you should do whatever you can to keep it in good running condition, and avoid the necessity of computer repair. Without getting too deep into tech life, here are some things you can do that will help keep your computer in tip-top shape.

Keep it cool

Heat kills. Plain and simple. Heat may be the biggest single factor in your computer’s day-to-day performance. When the interior components of a computer get warm or hot, their performance is degraded. You’ll notice your computer running more slowly. Computer cases are designed the way they are, with vents strategically placed, and with fans that runs constantly to keep things cool. If you place your computer next to a wall and block any of those vents, you prevent the cooling system from functioning as intended. Make sure your PC is located somewhere so that all sides remain unobstructed, and air can be exchanged freely.

Keep it clean

Another computer killer is dust or debris. Both increase heat and degrade machine performance. Dust, cat hair, and smoke circulating in the air around your computer will automatically be sucked into the case and settle on the components.

If it gets severe enough, it will block gum up the fans and render air exchange non-operational. Keep in mind, even when properly placed there will still be dust. Periodically remove the cover, and blow away as much of that dust as possible with compressed air. Whatever you do, don’t use a rag or cloth to clean the interior, and never use traditional cleaning products when you’re cleaning the inside.

Keep it current

Your computer needs protection from more things than dust and heat. Nasty-minded folks out there will try to gain control of your machine, corrupt it, and hold it for ransom. Make sure you have good anti-virus software installed and keep it current, it knows  know how to stop all the latest malware on the Internet. While you’re at it, keep your computer current with the latest updates from Microsoft or Apple. Most updates are security-related and help keep your computer safe from attacks.