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2016 & 2017 Angie’s List Award Winner

2016 & 2017 Angie’s List Award Winner
Computer Repair Award 20172016 Angie's List Award Winner

iNFLUX PC, LLC Earns Esteemed Angie’s List Super Service Award, 2 years running. The Award reflects company’s consistently high level of customer service

iNFLUX PC, LLC has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016 and 2017.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Technology Services companies in Phoenix Valley, Arizona were able to do it.”

Angie’s List Super Service Award 2016 & 2017 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

“We are honored and excited to accept this award! We pride ourselves on maintaining 100% customer satisfaction.” said Brad, the company owner.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high-quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Check out our other 2016 award from Expertise.com

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Best Computer Repair

Expertise Award - Best Computer Repair Service in Phoenix, AZ 2016

Best computer repair service!

We are so honored and proud to find out that Expertise.com awareded us the “best computer repair service” in Phoenix Arizona for 2016!
Check us out on their award page located here: www.expertise.com/az/phoenix/computer-repair

Who was the competition?

Expertise looked at a total of 268 Computer Repair Services located in and around Phoenix; including Goodyear, AZ, Avondale, AZ, Buckeye, AZ, Peoria, AZ, and other major cities in the entire Phoenix Valley. Expertise picked us to be in their top 20 in order to connect people to the best local experts. They analyzed and scored Phoenix’s computer repair service businesses on more than 25 variables across six categories to give their visitors a hand-picked list of the best computer repair service companies in and around Phoenix, AZ.

CriteriaExpertise Award - Best Computer Repair Service in Phoenix, AZ 2016

  • Reputation – A history of delighted customers as a signal of outstanding service.
  • Credibility – Building customer confidence with licensing, industry accreditation’s, and awards.
  • Experience – Masters of their craft, based on years of practical experience and education.
  • Availability – Consistently approachable and responsive, so customers never feel ignored.
  • Professionalism – Providing customers a seamless experience both online and off.
  • Engagement – Actively engaged with their customers across a number of platforms.

Read up on our latest Google Business reviews and find out why our customers think we are the best! We look forward to continuing our service offerings and helping our customers find the best solutions that fit their budget; including computer repair, technology advice, web design and hosting services, wireless network security, parental controls, and data restoration services.  How is is that we offer the best service in Phoenix?… By being honest and fair.

Spread the word to your friends and family and let us become your favorite award winning personal IT department!

Thanks for reading and we looking forward to working with you!

 

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Monthly Computer Maintenance Service

Computer Repair Laptop

Monthly Computer Maintenance Service is now available!

Monthly Computer Maintenance ServiceWe’re excited to present a new service offering that gives our customers the best protection, absolute prevention, and overall peace-of-mind regarding their technology; monthly computer maintenance service is now here! On a monthly basis, we’ll protect your personal information, secure your critical data, and clean up your system.

We know regular vehicle oil changes, routine doctors checkups, reviewing checking accounts, and servicing AC units before summer hits are all good practices; however, computer users forget about maintaining their computers until it’s too late. We remove malware from every system, every time; that’s a fact.

Computer users are going way to long without servicing their laptops and desktops. Software is constantly changing, hardware is still breaking, and security attacks will likely never cease.

We developed a program that will keep close eyes on the health of your system, every month. Our trusted professionals will remote in each month to inspect, repair, and optimize your computers. We’ll ensure your software is up-to-date, protection is working, and your computer is running as fast as it should be.

Our monthly service is one-of-a-kind and offers Protection, Prevention, and Peace of Mind!

Is it worth it?

If we’ve had the privilege of working with you in the past, you’ll know that the computer maintenance service is absolutely worth it. Below is a brief list of what this service has to offer:

  • Initial Tune Up and Setup Fee Included ($120 Value)
  • Prevent and remove viruses, spyware, bloatware, etc.
  • Update System Protection Software
  • Performance, Security, and Optimization Enhancements
  • Windows & Application Updates
  • Driver and BIOS Updates
  • Web Protection for all Home devices
  • 20% Discount On Additional Services
  • Keep it running smooth!

What is required?

There are no scary contracts; however, we do have a few requirements for our interested customers:

  • Internet connection and computer left powered on
  • Credit/Debit Card left on file for automatic billing
  • 12-month verbal commitment

What does monthly computer maintenance cost?

The price is $15 per month, per device. If you have more than 3 devices, we’ll work with you on special pricing.

 

Enroll Today!

[contact_form email=”brad@influxpc.com” subject=”Monthly Maintenance Enrollment”]

 

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Introducing Unlimited Help Desk!

I am super excited to announce a new addition to our service list. Please join us in welcoming Unlimited Help Desk to iNFLUXPC. A 4000 sqft support center is located in Los Angeles. Our clients will love the instant technical support for a very low rate. Businesses of all sizes have the opportunity to take full advantage of this service. Many companies are not quite at the point in which they demand a full-time IT staff; so what do they do when they need help? Many companies call smaller IT companies like ourselves and pay high premiums to resolve their problems. This happens because the problem grow worse as time goes on. This solution allows our customers to call for anything, big or small, day or night. Calling for support often allows the upcoming big problems to turn out minor. Think of it like maintenance on a vehicle. The more often you care for a car by giving it oil changes, tire checks and baths; the less frequent you will see major problem arise.

A million jokes can be told about the communication barriers that exist between the computer user and technical support. We have eliminated this issue by keeping our support center inside of the United States. By eliminating this barrier we prove to have clear communication in addition to quick resolution times.

We offer our customers a dedicated toll free (1-800) number to contact our support center. This number does not mess around! You will be guided directly to a certified technician in under three minutes. What is that you are thinking? You say you work on all major holidays and into the late hours of the evening? While this may be a problem for your social life, this is not a problem for us! Our support center is open 24 hours a day, seven days a week and 365 days a year. Try it, you might like it. We’ll fix your issue any time or any day of the year.
Frustrations can arise quickly when a customer feels like her or she is being dragged in a circle for a solution to the problem. We understand this frustration, which is why we have placed a policy to escalate you to a more knowledgeable technician if the problem isn’t resolved after seven minutes. There are very few limitations to the Help Desk service. Our technicians will reset passwords, make domain changes, setup e-mail accounts or configure printers; as long as your system is available online. They do not stop there. They have been trained to remove infections caused by viruses and malware.

The introductory pricing is set at only $25 per user per month. This is a extraordinary deal for any client. Whether it be individuals, small offices or larger corporations; this service will prove financial savings for anyone’s pocket.

 

 

Please contact us by phone if you just can’t believe your eyes!

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Happy Holidays!

The year is finally coming to a close. iNFLUX PC wants to wish everyone a very safe and happy holidays.

We have a lot to be grateful for this year. The company is seeing much success and we owe it all to our loyal clients.
Thank you for trusting iNFLUX PC with your technology needs. We know this company would not be successful without you.

We are excited to see what the new year has in store.

Happy Holidays
-iNFLUX PC Owners

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New Phone Numbers!

Today we changed our phone numbers for the Phoenix Arizona area. Existing numbers will still be active until everything has been reprinted and updated on business cards, websites and client address books. iNFLUXPC’s new main office number is now 623-239-2015. You are welcome to find all updated information on our contact page.

Mark and I also changed our iNFLUXPC mobile telephone numbers. Mark can now be reached directly by dialing 623-239-2013. I can be reached at 623-239-2014. We realized we should have nailed down business numbers from the very beginning; however, times change! We hope that this change will better suit our customers as well as ourselves. Also, we are currently looking for an economical solution for a toll free number. We understand that cell phones have changed the need for hosting a toll free number but we would like to cater to all of our customers.

Please change your address books to the new information.

Thanks again!
iNFLUXPC Owner’s

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More Domain Names Arrive!

In our Search Engine Optimization efforts we have purchased 2 new domain names that will point to iNFLUXPC’s current website. These domain names are strategically named in order to get our web presence even higher within search engines. iNFLUXPC.com is a great name for our business website; however, no one is searching “influx pc”. Here is what we have found.

The phrase “pc repair” was searched in Arizona 201,000 times in the month of September alone. Globally the phrase was searched 165,000 times in September. This is much higher than the phrase “influx pc” which doesn’t have enough data to even register on the analytic charts. So we’ve decided that over 4 million searches a year for “pc repair” would be better for business. We have purchased and linked up http://iNFLUXPCrepair.com for this reason.

The phrase “computer repair” was searched in Arizona 1,220,000 times in the month of September alone. Globally the phrase was searched 1,000,000 times in September. Again, this is much higher than the phrase “influx pc”. So we’ve decided that over 26 million searches a year for “computer repair” would be better for business too. We have purchased and linked up http://influxcomputerrepair.com as well. We are still doing business under iNFLUXPC, LLC. This just give a more descriptive domain name for our site and may help explain right off the bat what our business does.

We hope this helps build our page ranks and web presence in the next couple of months. We have been analyzing all of our current web traffic and modifying our efforts in order to get seen more.

Thanks for reading! Have a great week!

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Ad Campaigns

Recently, iNFLUXPC enrolled in Google AdWords Campaigns. This allows our site to show up in the sponsored links section of Google searches that are related to computer repair, pc upgrades, etc; all around Arizona, Utah, Washington and Kansas. The keywords we have specified is bringing many unique visitors to our site. Unique visits have increased 1700+% from previous months. We hope to see an ‘influx’ of clientèle in the next couple of months.

Our website has grown so much in the past couple of months. We are optimizing every web page to be more visible within Google web searches. We are constantly monitoring and changing our site to perfect it. Search Engine Optimization is no easy task but proves itself. After only a couple of weeks we are seeing ourselves on Google more and more.

This is an exciting time for us and we are happy to share it with everyone. If you have any suggestions or comments please let us know. We appreciate your business.

Thank you for visiting!

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Welcome to iNFLUX PC!

Hello there! We are happy to announce a new edition to the iNFLUXPC.com website. The Blog has been added to spread the word of special promotions, sales and computer repair information that iNFLUXPC is proud to offer. The blog is open to everyone free of charge. Computer repair, PC tips and other tricks will be posted here for your use. We hope you find these posts helpful in your troubleshooting, repair and optimizing efforts.

We have found that sharing technical information with our clients has made them more independent with their technology needs. Come here before you hire us to fix it for you. You may find that something so troublesome is just a few clicks away from being ironed out!

Please feel free to email suggestions to support@iNFLUXPC.com  regarding any topic you would like to see posted.

Thanks!

iNFLUXPC Admins